Crystal Reports not installed. Certain reports that can by run by PlanetTogether require the Crystal Reports engine which is not installed automatically. Crystal Reports should be installed on each client, and not on the server.


Could not reach the APS Interface Service.  Please verify that it’s running for the specified Instance on the server. This service is located on the server running PlanetTogether. If you are trying to access the import mappings from the client, contact your administrator to report this error. If the service is running, verify it is not blocked by a firewall. The associated port can be found in the instance settings.

Note: If you are using a Trial instances, you may encounter this message. This is normal as the import feature is disabled.